Privacy Policy

1. Introduction

Prosteel — Engineering and Metalworking Constructions ("Company", "we", "us") respects the privacy of its users ("User", "you"). This Privacy Policy explains how we collect, use, disclose, and protect your data.

This policy applies to all information collected through our website (https://www.prosteel.co.ao) and through direct interactions with Prosteel.

2. Information We Collect

2.1 Information Provided Directly

We may collect the following information when you voluntarily provide it:

• First and last name
• Email address
• Phone number
• Messages and content you share with us
• Company information (if applicable)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and operating system
• Pages visited and time spent
• Referrals and clicks
• Cookies and similar data

3. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and messages
• Provide and improve our services
• Send communications related to your request
• Comply with legal obligations
• Prevent fraud and enhance security
• Website usage analysis (analytics)
• Send service-related information (with your consent)

4. Data Protection

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption
• Firewalls and security systems
• Restricted access to data
• Form validation and reCAPTCHA

5. Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that allow us to recognize you and improve site functionality.

5.1 Types of Cookies

• Essential Cookies: Necessary for the basic operation of the website
• Performance Cookies: Analyze how you use the website
• Advertising Cookies: Used for marketing purposes

5.2 Managing Cookies

You can configure your browser to reject cookies or alert you when a website attempts to place a cookie. However, this may affect the proper functioning of our website.

6. Google reCAPTCHA

Our contact form uses Google reCAPTCHA to verify that you are a real user and to prevent spam. By using the form, you agree that your data may be processed by Google in accordance with its Privacy Policy .

7. Data Sharing with Third Parties

We do not sell, rent, or share your data with third parties for marketing purposes without your explicit consent, except when:

• Required by law
• Necessary for service provision
• You have expressly consented
• Authorized data processors (with confidentiality agreements)

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, the data is deleted or anonymized.

9. Your Rights

In accordance with applicable legislation (including GDPR), you have the right to:

• Access: Request access to your data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (right to be forgotten)
• Portability: Receive your data in a structured format
• Objection: Object to data processing

To exercise these rights, contact us at geral@prosteel.com.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies of those sites. We recommend reviewing the privacy policies of any external site before providing personal data.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page and the last updated date will be modified. We recommend reviewing this policy regularly.

12. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: geral@prosteel.com
• Phone: (+244) 925 284 977
• Location: Luanda, Angola

13. Data Protection Officer

If you have concerns about the processing of your data, you may file a complaint with the competent data protection authority in your jurisdiction.